Verified Courier Contact Directory

Call Courier Helpline Number and Customer Care

Call Courier contact numbers, how to dial the helpline, hub cities, the support email and what to have ready before you call.

Independent Directory Notice: callcouriertracking.com is an independent tracking site. It is not run by or part of Call Courier or PostEx. Below are the official contact details for customer help, taken from the official Call Courier portal.

Last reviewed: 2026-09-11

Call Courier Customer Care Contacts

Official channels verified via Call Courier Official Website.

National UAN Hotline

(042) 111-786-227

The main helpline for tracking and delivery help.

Direct Mobile Dialing

042-111-786-227

From a mobile, include the 042 Lahore code.

Customer Support Email

support@postex.pk

For written questions, seller claims and COD payment checks.

Call Courier Hubs and Business Pickups

Call Courier now runs as part of PostEx and delivers to more than 650 places in Pakistan. It has main hubs in Lahore, Karachi, Islamabad, Faisalabad and Multan. Branch addresses and city phone numbers are not shown here, as we had no way to confirm them.

Businesses can book a pickup, Monday to Saturday between 11:00 AM and 5:00 PM, by calling (042) 32157777 or through the PostEx seller dashboard.

Should You Call or Track Online?

Track online to check:

If your parcel has left the first branch.
If it has reached the delivery hub in your city.
If a rider has it for delivery today.
How much cash on delivery you need to pay.

Call the helpline to:

Change your delivery address or phone number before the rider goes out.
Ask for another delivery try after a missed delivery.
Ask about a parcel with no new scan for a few working days.
Sort out a COD payment problem with the seller.

What to Have Ready Before You Call

1. Consignment Number

Your tracking number (usually 11 to 14 digits).

2. Recipient Contact

The phone number you gave the seller.

3. Delivery Address

Your full street, area and city.

4. COD Amount

Exact invoice value payable.

Helpline Frequently Asked Questions

What is the Call Courier helpline number?

The Call Courier helpline (UAN) is (042) 111-786-227. From a mobile, dial 042111786227.

What is the Call Courier support email?

For tracking questions, lost parcel claims, COD payment problems or business questions, email support@postex.pk.

When is Call Courier customer care open?

The helpline’s opening hours are not something we could confirm, so they are left out. Call Courier delivers Monday to Saturday and not on Sundays or public holidays, so calling on a working day is best.

Can callcouriertracking.com move or hold my parcel?

No. callcouriertracking.com is an independent tracking site. We never have your parcel and cannot see the courier’s rider systems. Call Call Courier on (042) 111-786-227 or visit your local branch.

What should I have ready when I call Call Courier?

Have your tracking number (usually 11 to 14 digits), the shop or sender’s name, the delivery address and the receiver’s mobile number on the parcel.

Helpful Self-Service Tracking Resources

Frequently Asked QuestionsComprehensive delivery Q&As.Tracking Not Updating?Reasons for scan delays.Status MeaningsMilestone checkpoint guide.