Skip to main content
Independent Third-Party Portal • Not affiliatedDisclaimer
Call Courier Tracking
Skip to main content

Last reviewed: 2026-09-13

Merchant Operations & Technology

Call Courier Merchant Portal & PostEx Dashboard Migration Guide

What online sellers and businesses need to know about using the PostEx merchant dashboard: logging in safely, booking parcels and following COD payments.

Quick Answer: How Call Courier Sellers Manage Parcels Now

Call Courier sellers now manage bookings, pickups, invoices and COD payments on the PostEx merchant dashboard at merchant.postex.pk. Log in with your registered details to book parcels, schedule pickups and follow your payments.

Moving From Call Courier to the PostEx Dashboard

Call Courier is now PostEx. The Call Courier website redirects to postex.pk, and seller tools are now in one place: the PostEx merchant dashboard.

This means bookings, pickups, invoices and COD payments are handled in one dashboard, instead of separate systems.

Previous Legacy Setup

Before: separate Call Courier tools and bookings.

Unified PostEx Portal

Now: one PostEx dashboard for booking, pickup scheduling, invoices and COD payments, covering 650+ destinations.

Logging In to merchant.postex.pk Safely

To protect your account and your buyers’ details, make sure you are on the real PostEx dashboard:

Login Safety Checklist
  • •Web address: Type merchant.postex.pk into your browser yourself. Do not tap links in messages you did not expect.
  • •Secure connection: Check for the padlock in your browser, which shows a secure connection.
  • •Login details: Log in with your registered details. Never share your password or one-time codes (OTPs) with anyone.

What the Dashboard Does: Booking, Pickups and Invoices

The PostEx merchant dashboard brings together the main seller tools:

Booking Parcels

Book parcels and get tracking numbers, which are usually 11 to 14 digits long. Ask PostEx whether you can upload many orders at once.

Barcode Labels

Print labels with barcodes for each parcel. Every parcel needs a printed barcode label before pickup.

Following Cash on Delivery Payments

For online sellers, knowing when COD money will arrive matters. The dashboard helps you follow it:

COD Payments

COD money is paid to your bank account on the schedule in your agreement. You can see completed and upcoming payments on the dashboard.

Itemized Ledger Reports

Check your invoices on the dashboard. Ask PostEx which charges, such as delivery fees or taxes, are included.

Booking Pickups on the Dashboard

Business accounts can book on-call pickups:

Pickup Guide
  • Pickup times: On-call pickups run Monday to Saturday, 11:00 AM to 5:00 PM.
  • How to book: Book your pickup on the merchant dashboard or by phone on (042) 32157777.
  • Handover: Pack parcels in sealed flyers with printed barcode labels. Give the rider a signed dispatch sheet listing the parcels and their tracking numbers.

Help With Your Account

If you have problems with your seller account, a store connection or a payment, contact PostEx support:

Merchant Support Emailsupport@postex.pk
National Helpline UAN(042) 111-786-227
Commercial Pickup Line(042) 32157777

Frequently Asked Questions

Can I still use the old Call Courier seller portal?
Call Courier is now PostEx, and the Call Courier website redirects to postex.pk. Sellers now manage bookings, pickups, invoices and COD payments on the PostEx merchant dashboard at merchant.postex.pk.
How do Call Courier sellers move to the PostEx dashboard?
Contact PostEx support at support@postex.pk or on (042) 111-786-227 with your account details, and ask how to get access.
How are COD payments made to sellers?
PostEx pays COD money to your bank account on the schedule in your agreement. You can follow COD payments and invoices on the merchant dashboard.
What are the pickup times for sellers?
On-call pickups for business accounts run Monday to Saturday, 11:00 AM to 5:00 PM. Book on the merchant dashboard or by phone on (042) 32157777. Parcels need printed barcode labels and a signed dispatch sheet.
Can I connect my Shopify or WooCommerce store?
Ask PostEx about store connections for your account. PostEx says it connects with Shopify and WooCommerce; see our PostEx site for details.

Related guides